RETURNS AND REFUNDS
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for another substitute. You can return or exchange your purchase up to 7 working days from the purchase date.
- THE PARCEL MUST BE RETURNED WITHIN 7 WORKING DAYS
- Return or Exchanged products must be in good condition as received or packaged.
- Refund process in full via the same method of payment
- Refund must be signed and made within a period of 5 working days
Note that, In most cases, this will be minus shipping and transfer fees, although if it was a blatant mistake by us we’ll pick up everything. Bottom line, is to leave our customers satisfied and happy!
We’re keeping track of all orders you place. We as well provide order/tracking references on products as they are being sent and also Tracking on recent orders to verify validity and Assurance.