FREQUENTLY ASKED QUESTIONS
FAQ page has a mission to provide our customers with answers to the most frequent questions we tried to outsource common list of questions for your convenience out of the scale.
- WHAT SHIPPING METHODS DO YOU OFFER?
Regular Airmail delivery and Express Courier (EMS) delivery. Courier delivery is currently available for the US and CANADA customers only.
Regular Airmail is a cheaper and recommended. However orders sent by regular Airmail take more time to get delivered.
Courier delivery is much faster and provides a benefit of being able to tract your parcel in real time via the USPS website. Tracking information becomes available soon after the order has been dispatched and is updated throughout the delivery period.
Note that although Regular Airmail is tractable in most cases as well. Tracking information becomes available only on delivery/ attempted delivery of an order. This allows us to see if your order was indeed successfully perfumed and timely
Will I GET A TRACKING FOR MY ORDER?
YES, we’ll provide you with tracking details including tracking # once our team finalize and ship your order. This process could take less than 24 hours.
WHAT ARE YOUR SHIPPING RATES AND POLICIES?
-Regular Airmail delivery (3-5 business days)
-Express Courier delivery (1-3 business days) US and CANADA
*Overnight night shipping is available within the US only
DO YOU SHIP TO MY COUNTRY X?
We only ship to USA, Canada, UK and Australia. If you’re paying from any other country, your order will be decline and refund will be sent as soon as possible. If you have any concern about your location not listed, do reach out to our team via [email protected]
Once your order has been shipped, we’ll send you an e-mail with notifications.
- HOW WILL MY MEDICATION BE PACKAGED?
Your order will be packaged discreetly by our team for your privacy and protection.
- WHAT MODE OF PAYMENT DO YOU ACCEPT?
We’re currently accepting payment via Apple Pay, Bitcoin, Ethereum, USDT and Zelle. This may not be limited as we work daily on other mode of payments to be added on our checkout.